Privacy Policy

This privacy policy explains how Hope Tenancy Coaching processes personal data on hopetenantexitvein.shop. It is written to help you understand what we collect, why we use it, and how you can exercise your rights.

Policy guidance

This introduction summarizes the subjects addressed in the policy and points to related internal guidance.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

You may have rights to know what data we hold about you, request correction of inaccurate information, ask for deletion in appropriate cases, and object to or limit certain processing. You may also raise concerns about how your data is handled and seek review where a request is refused or only partly fulfilled.

Available rights depend on the data involved and the legal basis for processing.
Requests

How to Make a Request

To protect your information, we may ask for details needed to verify your identity and understand the request. Once verified, we will assess the request and respond within the timeframe required by applicable law, or explain why a full response cannot be provided.

Requests are reviewed for identity and scope before any disclosure or change is made.
Data Retention

Retention of Data

Contact and inquiry records are retained for the period needed to respond, document the interaction, and meet any applicable legal or security obligations. When the retention purpose ends, data is deleted, anonymized, or otherwise removed from active use unless a lawful reason requires continued storage.

We keep data only as long as needed for the request, the service context, or legal retention duties.
Policy Updates

Policy Updates

If we make material changes, we will update the policy text on the website and may use a reasonable notice method where appropriate. The version in effect is the one published at the time you review the site, unless a later effective date is stated.

We may revise this notice when our practices, legal duties, or site features change.

Privacy data overview

01 · Collection

Data We Collect

Depending on how you use the website, we may process your name, email address, phone number if you choose to provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to support delivery, security, and basic site administration.

We collect only the information needed to handle inquiries and operate the site.
02 · Sources

How We Receive Data

We receive personal data when you submit a contact form, send a message through our request channels, or interact with the website in a way that generates technical records. We do not rely on unconfirmed tracking or advertising sources for this policy.

Most information comes directly from your form submissions or normal site use.
03 · Cookies

Cookie Types

Essential cookies support basic website functions such as page delivery and form handling. Preference cookies store your privacy choices so the site can respect them on later visits. We have not confirmed analytics or marketing cookies for this website.

Only operational and preference cookies are confirmed for this site.
04 · Controls

Cookie Controls

We use essential cookies needed for site operation and cookies that remember privacy preferences. Where your browser or device allows it, you can block or delete cookies, but some site functions may not work as intended if essential cookies are disabled.

Cookie use is limited, and preference controls remain available to you.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

Why We Use Data

We use personal data to respond to contact form submissions, manage inquiries, provide requested business coaching information, maintain website security, and support technical delivery of the site. We also use limited data to remember privacy preferences and to keep records needed for administration or compliance.

Each processing activity is tied to a specific operational or legal purpose.
Third-party sharing

Service Providers

We may share data with operational partners that help us deliver the website, process form submissions, maintain security, or support technical administration. These recipients are expected to use the data only for the assigned task and to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.
Legal basis

Legal Disclosure

We may disclose personal data when required to comply with law, respond to lawful requests, protect our rights, or support the security and integrity of the website. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

Disclosure is limited to situations where there is a lawful basis or operational need.
GDPR

GDPR Overview

Where GDPR applies, we process personal data on a lawful basis and only for the purposes described in this policy. The scope of protection depends on the nature of the interaction, the data involved, and any legal obligations that apply to the request.

Because this website is offered in the EU context and targets users in Slovenia and other EEA locations, GDPR rules may apply to personal data processed through the site where the regulation is relevant.
This overview is intended for users whose data is protected by the GDPR.

Your GDPR Rights

Where applicable, you may ask to access, correct, delete, restrict, or object to certain processing of your personal data, and you may request portability in appropriate cases. If processing is based on consent, you may withdraw it for future processing, without affecting prior lawful processing. Some requests may be limited where we must keep data for legal, security, or recordkeeping reasons.

GDPR rights are handled through a verified request process and may depend on the legal basis for processing.

Privacy Contact

Email contact
Telephone contact
+386 31 572 906
Postal address
Ljubljanska cesta 16, 2310 Slovenska Bistrica
Privacy requests